Frequently Asked Questions

Everything you need to know about shopping with Portage MCC

What are your shipping rates and delivery times?

We offer flat-rate shipping across the country. Standard orders are typically processed within 2-3 business days, with delivery expected within 5-7 business days depending on your location.

What is your return policy?

We accept returns on most items within 30 days of purchase. Items must be in their original condition and packaging. Please note that certain clearance or final sale items may not be eligible for return.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Many of our products come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our customer support team.

Do you offer international shipping?

Currently, we primary serve domestic customers. We are looking into expanding our shipping options globally in the near future; please stay tuned for updates.