Returns & Exchanges

At Portage MCC, we want you to be fully satisfied with your purchase. If your order does not meet your expectations, we offer a 30-day window for returns and exchanges on most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal or contact our customer support team with your order number to begin the return or exchange process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product remains in unused condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.